Policies/Shipping – Purity Purse Straps

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Policies/Shipping

Free shipping in the US. In stock items will ship once payment has cleared and items made to order and may take 2-3 weeks before shipment.
I ship the majority of my items via USPS mail. Some International shipments are insured, but please note that I cannot always predict the actions of governing customs officials. International shipping charges are figured by weight, the lesser cost to you, our customer. Though very rare - International shipments may incur a customs or duty fee. Purity Purse Straps is not responsible for paying your country's customs fee for delivery. This is the responsibility of the buyer. If your international package has not arrived within 2 weeks, please go to your local Post Office and give them the tracking number for your package - they may be holding it for you to pick up.
Returns & Exchanges
  • I gladly accept exchanges
  • Just contact me within: 5 days of delivery
  • Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

  • But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

*Pre-owned items are non-returnable. Discounts and/or coupons are not valid with this product/type 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale 

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

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